TERMS + CONDITIONS

Please read the following terms and conditions so that you are fully aware of our rights when booking your service, by booking in an appointment with Maddison Skin, this means that you agree to these terms and conditions. 

Maddison Skin ensures the privacy of all clients and will not disclose their personal information/details to any third party. 

If you have any cold or flu symptoms, or you or someone within your household has been unwell in the last 14 days, please contact us to reschedule your appointment and this also includes having the right to refuse any treatment during the consultation process if there is any concern. 

Maddison Skin follows the Work Health and Safety Act 2011 and the Public Health Act 2010. Maddison Skin has the right to refuse any treatment during the consultation process if there is any hygiene concern or contraindications. 

Maddison Skin apologies if this leaves you disheartened, but we take all precautions to ensure the health and safety of all our clients and our staff. 

Maddison Skin values their clients time and expects the same in return. Each treatment has a delegated timeframe, therefore, if you are late to your appointment by more than 10 minutes, your appointment will either be shortened or cancelled and reschedules for the next suitable availability. 

You will receive a confirmation of your appointment 48 hours prior and if for any reason you need to cancel or reschedule, you are required to do so 24 hours prior to your scheduled appointment. 

If failed to cancel 24 hours prior or do not show to your appointment, you will invoiced/charged 50% of your appointment cost.

As you are paying for Maddison Skin’s time and expenses used to provide your treatment, there is no refunds for any reason. If you are unhappy with the service, please contact Natasha within 48 hours to return for a complimentary appointment to ensure your concerns are addressed.

EFTPOS, Afterpay and Zip are available onsite, otherwise cash is also accepted. Please bare in mind we do not keep a till, therefore, correct change is required.